Service

Our commitment to Customer Service starts with your ideas and never ends. All of our items are under warranty against defect, and lifetime repair services extended warranty as long as you filed your warranty with us. What’s more, we provide LIFETIME Customer service on all our products, with technical support, product updates and up to the minute violet wand developments, and more, for as long as you own your wand. We strive to be a complete resource to help you get the most from your investment. Our Client Services specialist will take care of you if you have any questions. Do you need anything? Please call or email.

  • Read everything.
  • Did you get an email? Please read it, even the system emails tell you what you need to know.
  • You can check on your order status any time, real time, at your own convenience.  Everything about your order will be in your order history.  We will contact you and if there is a problem with your order.
  •   If there is an ETA for completion of your order it will be on on the items page, and also in your order history which you can view by checking on the order status.

To contact us for any questions,

 

We take our time because you’re worth the time we take.